Accomplished leader with over 15 years of extensive Information Technology experience. Polished professional, skilled in improving operational efficiency and performance. A team player with the ability to motivate and mentor teams to success. Effective communicator capable of succeeding in fast-paced environments with meticulous attention to detail.
Schwan’s Home Food Service · Marysville, MI · 2002 – Present
Product Manager / Technical Support
Responsible for managing and maintaining the depot LAN and WLAN environments.
Key Accomplishments:
-
Improved operational efficiency through comprehensive LAN and WAN maintenance and troubleshooting to facilitate general network upkeep.
-
Upgraded and replaced company hardware, and installed software and peripherals.
-
Improved inventory control through execution of monthly truck inventories and daily freezer inventories.
-
Managed USDA, FDA, OSHA, and DOT depot inspections and internal company audit activities.
-
Enhanced efficiency through effective management and scheduling of material handlers and nightly workflow to load route trucks and unload semi-trucks.
-
Improved sales through development and implementation of innovative product organization approaches.
Chuck’s Computer Repair · St. Clair, MI · 2001 - Present
Computer Repair Technician
Responsible for building, repair, and upgrade of personal computers.
Key Accomplishments:
-
Improved computer performance through appropriate identification, diagnosis, and repair of problems.
-
Enhanced computer security through comprehensive removal of virus, spyware, and malware.
-
Installed operating systems and setup home networks.
Bachelors: Networking and Telecommunications
Business Core, Minor in Network Security / Cybersecurity
Southern New Hampshire University | Expected 2018
Welding Training
Saint Clair Community College | Current